Release Notes

🚀 What's New

This update introduces major enhancements to Intelli's AI-driven platform...

Live Chat for Website Widgets

Businesses can now embed AI-powered live chat directly on their websites.

• Real-time visitor engagement
• AI & human agent takeover
• Seamless dashboard monitoring

💬 Live Chat for Website Widgets

Businesses can now embed AI-powered live chat directly on their websites. Features include:

• Real-time visitor engagement
• AI & human agent takeover
• Seamless dashboard monitoring

📊 Enhanced Stats & Analytics

New Conversation Stats View allows tracking of WhatsApp and web chat interactions. Key highlights:

• Agent productivity metrics
• Message delivery insights
• Business performance reports

📱 Phone Number Management

Users can now add and manage business phone numbers for better WhatsApp integration. Access this feature via the Organizations Page.

🎥 New Demo Video & Documentation

We made a new, fresh tutorial video and updated documentation to make setting up and deploying widgets faster than ever.

🔧 Improvements & Fixes

• Faster Data Fetching: Organization-based queries improve API response times.
• Enhanced Notifications: Assign, resolve, and track messages with new ID-based workflows.
• Stability Fixes: Fixed build errors, improved widget consistency, and optimized deployments.

🛠 Under the Hood

• Refactored components for improved performance
• Introduced OG image support for social media previews
• Streamlined deployment workflows

📝 Technical Details

• Updated dependencies and refactored hooks for improved notification handling.
• Implemented logic to fetch app services by organization using new API endpoints.
• Integrated live chat feature for website widgets with real-time engagement.
• Added a demo video component with enhanced user interface and experience.
• Optimized statistics view on conversations page and refined data fetching logic.
• Resolved build issues by addressing dependency conflicts and code inconsistencies.
• Updated documentation to include OG image support and widget conversation endpoints.
• Improved widget display with adjustments in layout and responsive design.
• Fixed build configuration errors affecting production deployment.
• Enhanced notifications by integrating a new phone number form for user alerts.
• Refactored the widgets page and components to boost performance and usability.
• Introduced escalation events and updated pricing page with interactive elements.
• Enhanced organization management via improved invite member functionality.
• Implemented delete functionality for assistants to streamline management.
• Refined the pricing page with improved layouts and performance optimizations.
• Upgraded the command center UI/UX for a more intuitive interface.
• Streamlined product tour copy for better clarity and engagement.
• Resolved socket API build errors through backend communication refactoring.
• Enhanced WhatsApp Conversations page with export options and WebRTC integration.
• Improved security and accessibility with comprehensive component refactoring.
• Optimized create organization popups to support multiple instances.
• Integrated new office addresses feature to enhance website contact information.
• Added support for additional analytics providers by integrating more data sources.
• Refined WhatsApp onboarding process for a smoother user experience.