Cookie Policy
Last updated 28 September 2026
This policy explains the cookies and similar technologies used on intelliconcierge.com and in the Intelli dashboard. Essential cookies are always on because the service cannot work without them. Everything else loads only after you choose Accept, and you can change your mind at any time.
Essential
| Tool | Provider | Purpose | Cookies | Duration |
|---|---|---|---|---|
| Sign-in | Clerk | Keeps you signed in and protects your account. | __session, __client_uat, __clerk_db_jwt | Session to 1 year |
| Consent choice | Intelli | Remembers whether you accepted or rejected non-essential cookies. | cookie_consent | 1 year |
| Payments | Stripe | Fraud prevention on billing and checkout pages. | __stripe_mid, __stripe_sid | 30 minutes to 1 year |
| Bot protection | Cloudflare Turnstile | Stops automated abuse of storefront checkout. | None stored by Intelli; Cloudflare may set a short-lived challenge cookie | Session |
| Error monitoring | Sentry | Reports crashes so we can fix them. Contact details and credentials are removed before sending. | None | — |
| Performance | Vercel Speed Insights | Anonymous page-speed measurements. | None | — |
Analytics, advertising and replay (only with your consent)
| Tool | Provider | Purpose | Cookies | Duration |
|---|---|---|---|---|
| Tag management and analytics | Google Tag Manager, Google Analytics 4 | Understand how the site is used. Loaded with Google Consent Mode v2, defaulting to denied. | _ga, _ga_*, _gid, _gcl_* | Up to 2 years |
| Session analytics | Microsoft Clarity | Aggregate heatmaps and usability insights. | _clck, _clsk | Up to 1 year |
| Product analytics | PostHog | Which features are used, so we can improve them. | ph_*_posthog | 1 year |
| Advertising measurement | Meta Pixel | Measures the effect of our ads on Meta platforms. | _fbp, _fbc | Up to 90 days |
| Session replay | Sentry Replay | Replays sessions that hit an error. All text and inputs are masked and media is blocked. | None (uses session storage) | Browser session |
Your choices
Rejecting non-essential cookies stops these tools from loading and deletes the analytics cookies they set on our domain. You can also block or delete cookies in your browser settings.
For how we handle personal data more broadly, see our Privacy Policy and Subprocessors. Questions: [email protected].