WhatsApp Catalogue & Checkout for businesses that sell in DMs
Turn product questions into paid orders. Intelli helps you connect a WhatsApp catalogue, send product cards, capture carts, share checkout links, and manage every order from one commerce workspace.
From product discovery to paid checkout
Customers already ask about stock, prices, delivery, and payment in WhatsApp. Intelli gives that buying journey a proper system: catalogue, cart, checkout, order tracking, and automated follow-up.
WhatsApp order flow
Native catalogue plus checkout
What Intelli includes for WhatsApp commerce
Native WhatsApp catalogue
Connect your Meta Commerce catalogue and make selected products available for customers to browse in WhatsApp.
Product cards in chat
Send single product messages or multi-product selections from conversations, flows, and agent handoffs.
Checkout links
Turn product interest into payment with secure checkout links from your connected payment provider.
Order management
Track incoming orders, line items, payment status, fulfillment status, and customer details from one dashboard.
AI-assisted selling
Let an assistant answer product questions, recommend items, recover carts, and hand off high-intent buyers.
Commerce analytics
Monitor orders, revenue, top products, cart recovery, and conversion patterns from your commerce workspace.
Launch catalogue and checkout without stitching tools together
Intelli combines the WhatsApp Business API, Meta catalogue management, checkout, payment follow-up, and order handling into one workflow for commerce teams.
Connect your Meta catalogue
Link the catalogue attached to your WhatsApp Business Account and choose which products should appear to customers.
Enable cart and checkout
Turn on catalogue visibility, shopping cart, delivery options, currency, taxes, and payment provider settings.
Sell through chat
Share product cards from the inbox, trigger product messages in flows, or let customers browse directly from WhatsApp.
Follow up automatically
Send order confirmations, payment reminders, delivery updates, and cart recovery messages through WhatsApp.
Built for businesses already selling through conversations
Retail and fashion
- New arrivals
- Size and color variants
- Cart recovery
- Delivery updates
Travel packages
- Package catalogues
- Installment checkout
- Booking confirmations
- Offer broadcasts
Beauty and wellness
- Product recommendations
- Bundles
- Payment links
- Repeat purchase reminders
Food and local commerce
- Menu catalogues
- Order capture
- Delivery zones
- Status updates
Common recovery flows
What you need to start selling on WhatsApp
Frequently asked questions
What is WhatsApp catalogue and checkout?
WhatsApp catalogue and checkout lets businesses show products inside WhatsApp, send native product cards, receive cart and order messages, and guide customers to payment without forcing them into a long sales conversation.
Can customers browse products without leaving WhatsApp?
Yes. With a connected Meta Commerce catalogue, customers can browse product cards and catalogue items from the WhatsApp chat experience. Intelli helps teams manage the catalogue connection, product visibility, cart settings, and incoming orders.
Does Intelli support checkout links and payments?
Yes. Intelli can generate checkout links from connected payment providers and attach them to orders. Once payment is completed, the order can move through statuses like paid, fulfilling, completed, cancelled, or refunded.
Can Intelli automate abandoned cart follow-ups?
Yes. Intelli supports automation and flow builder journeys that can follow up with customers who browse products, ask product questions, or leave a cart unpaid.
Do I need WhatsApp Business API for catalogue and checkout?
For scale, automation, native product messages, order handling, and team workflows, you should run commerce through WhatsApp Business API with a Meta Tech Provider like Intelli.
